
1. Acceptance of Terms
By accessing or using the services, website, or communication channels of Atlas Spas & Swim Spas (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our services.
2. Use of Services
You agree to use our services in compliance with all applicable laws and regulations, including:
The Telephone Consumer Protection Act (TCPA)
A2P 10DLC messaging requirements
Applicable federal and state consumer protection laws
You agree not to misuse our services, including unauthorized access, misuse of communications, or violation of messaging regulations.
3. SMS Messaging Program & Use Cases
By providing your phone number and opting in, you consent to receive SMS (text) messages from Atlas Spas & Swim Spas.
These messages may include:
Appointment confirmations and reminders
Installation, service, or delivery updates
Customer support and follow-ups
Promotional offers and seasonal specials (if applicable)
Message frequency may vary based on your interaction with our services.
4. Consent to Receive Messages (TCPA Compliance)
By opting in, you provide prior express consent to receive SMS communications from Atlas Spas & Swim Spas.
Consent may be obtained through:
Website forms with an unchecked opt-in checkbox
Service request or quote forms
Verbal or written consent
Customer-initiated contact
Consent is not a condition of purchase.
You are responsible for ensuring the phone number provided belongs to you or you are authorized to use it.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
6. Help & Support
For assistance, reply:
HELP
Or contact us directly:
Email: [email protected]
Phone: +1 903-752-2809
7. Message Frequency
Message frequency varies depending on customer interaction but typically includes:
Appointment or service-related messages
Follow-ups and customer support responses
Occasional promotional messages (if consented)
8. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
You are responsible for any charges billed by your carrier.
9. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
10. No Sharing of SMS Consent
We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing purposes.
Your information is used solely for communication related to your interaction with Atlas Spas & Swim Spas.
11. User Responsibilities
You agree that:
The information you provide is accurate and up to date
You will not use false or misleading contact details
You will not misuse our communication systems
Failure to comply may result in termination of services.
12. Age Requirement
By using our services and opting into SMS communications, you confirm that you are:
At least 18 years of age, or have consent from a parent or legal guardian.
13. Limitation of Liability
To the fullest extent permitted by law, Atlas Spas & Swim Spas shall not be liable for:
Delayed or undelivered messages
Errors in messaging systems
Indirect or incidental damages
All services are provided “as is” without warranties of any kind.
14. Modifications to Terms
We reserve the right to update these Terms at any time.
Changes will be posted with an updated effective date. Continued use of our services constitutes acceptance of those changes.
15. Governing Law
These Terms shall be governed by the laws of the United States and applicable state laws, without regard to conflict of law principles.
16. Contact Information
For questions regarding these Terms, please contact:
Atlas Spas & Swim Spas
Email: [email protected]
Phone: +1 903-752-2809
Address: 5511 State Hwy 31 W, Tyler, TX 75709