Privacy Policy
Atlas Spas & Swim Spas
Effective Date: 2026
1. Introduction
Atlas Spas & Swim Spas (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with applicable United States laws and A2P messaging requirements.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communication channels.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number (including mobile number for SMS communications)
Address and service-related details
Any information submitted through forms, promotions, or inquiries
We may also automatically collect:
IP address
Browser and device information
Website usage data and cookies
This information helps us improve our services and user experience.
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Schedule appointments and deliver services
Send confirmations, updates, and notifications
Provide marketing communications (only with consent)
Improve website functionality and performance
Comply with legal obligations
4. SMS Communications & A2P Compliance
4.1 Consent to Receive SMS Messages
By providing your phone number and opting in through our website, forms, or other channels, you consent to receive SMS (text) messages from Atlas Spas & Swim Spas.
Consent may be obtained through:
Website forms with an explicit opt-in checkbox
Promotional or inquiry forms
Verbal or written consent
Customer-initiated contact
Consent is not a condition of purchase.
4.2 Types of Messages
Messages may include:
Appointment confirmations and reminders
Service updates and scheduling notifications
Customer support communications
Promotional offers and marketing messages (if applicable)
4.3 Message Frequency
Message frequency may vary based on your interaction with our services.
4.4 Opt-Out Instructions
You may opt out at any time by replying: STOP
After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
4.5 Help Instructions
For assistance, reply: HELP
Or contact us directly:
Email: [email protected]
Phone: +1 903-752-2809
4.6 Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
4.7 Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
4.8 No Sharing of SMS Consent
We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing purposes.
SMS opt-in consent and phone numbers collected for SMS communication purposes will NOT be shared with any third parties or affiliates for marketing purposes.
5. Sharing of Information
We may share your information only with:
Service providers (CRM systems, hosting, messaging platforms)
Contractors assisting in business operations
Legal authorities when required by law
All third parties are required to safeguard your information.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements
7. Data Security
We implement reasonable security measures to protect your data, including:
Secure servers
Access controls
Monitoring systems
However, no system is completely secure, and we cannot guarantee absolute protection.
8. Your Privacy Rights (U.S.)
Depending on your state of residence (e.g., California), you may have rights to:
Access your personal data
Request correction or deletion
Opt out of certain data uses
To exercise your rights, contact us using the information below.
9. Cookies & Tracking Technologies
We use cookies and tracking tools to:
Improve website performance
Analyze traffic and user behavior
Deliver relevant advertising
You may disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact:
Atlas Spas & Swim Spas
Email: [email protected]
Phone: +1 903-752-2809
Address: 5511 State Hwy 31 W, Tyler, TX 75709